Albanian Electricity Regulatory Authority
» Compliance Monitoring of Market Operations
     Fatbardha Mullahi
» Current Developments in the Albanian Legislation and the Energy Sector
     Pjeter Dema
» Eligible Consumers
     Erjola Sadushi
» Ensuring Service Quality through Auditing and Benchmarking
     Erjola Sadushi
» ERE Update
     Pjeter Dema
» Licensing Issues in ERE Work
     Fatbardha Mullahi
» Opening Remarks
     Pjeter Dema
» Regional Markets: ERE Update
     Erjola Sadushi
» Vulnerable Consumers
     Kastriot Sulka

Indiana Utility Regulatory Commission
» Electric Service Quality
     Dave Johnston
» Industrial Utility Rates in Indiana
     Jerry Webb
» IURC Regulatory Approaches to Compliance Monitoring
     Laura Cvengros
» Licensing Issues in IURC Work
     Joseph Sutherland
» MISO and IURC
     David Hadley and Bob Pauley
» Water-Gas-Sewer Case Management Meeting Agenda
     Jerry Webb

Site visits
» F B Culley Generating Station
     
» Metering and Data Collection Processes in the US
     ITRON
» Terre Haute Wabbash Coal Gasification Project
     
» The Vectren Customer Call Center