» Agenda
     
» New York State launches energy efficiency standards
     

HEP Generation
» HEP generation activities
     Dubravko Lukacevic

HERA
» Consumer protection in Croatia I
     Loridana Smoljanic
» Consumer protection in Croatia II
     Loridana Smoljanic
» Natural gas market model in Croatia
     Nikola Vistica and Goran Babic
» Power network connection charges rulebook in Croatia
     Zlatko Zmijarevic and Lahorko Wagmann
» Tariff system for natural gas storage
     Dr. Mico Klepo
» Tariff system for natural gas transport in Croatia
     Dunja Trakostanec-Jokic and Hrvoje Brlecic
» Transmission and distribution system development in Croatia
     Zlatko Zmijarevic and Lahorko Wagmann

New York State Public Service Commission
» Business development in New York
     Raj Addepalli
» Case study: Litigated rate increase
     Mike Scott
» Consumer assistance in New York: Case study
     Sandra Sloane
» Consumer complain user groups in New York
     Sandra Sloane
» Current issues in the electric industry in New York
     Raj Addepalli
» Customer service quality incentive programs: New York energy utilities
     Sandra Sloane
» Electric retail competition in New York
     Raj Addepalli
» Energy efficiency and revenue decoupling in New York
     Mike Scott
» Gas franchise expansion in New York
     Mike Scott
» Gas pipeline expansions
     Mike Scott
» Grassroots outreach and consumer education in New York
     Sandra Sloane
» Main issues in natural gas in New York
     Mike Scott
» Natural gas safety performance
     Mike Scott
» New gas distribution systems in New York
     Mike Scott
» New LNG supply to New York
     Mike Scott
» Process of siting transmission Facilities
     Raj Addepalli
» Retail access in New York
     Mike Scott
» Update on New York Energy Issues
     Thomas Dvorsky